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News and Updates

September 21, 2017 3:20 pm

Microsoft Windows 10 - Availability and Support

Filed under: Bulletins, Client Services

Current Support Status: General AvailabilityWindows 10 is now available by request. All new and re-imaged systems will also be receiving Windows 10. Read More ›

September 21, 2017 1:10 am

Microsoft Windows 10 - Creators Update Now Available

Filed under: Client Services

If you want to read more about what changes Windows 10 Creators Update brings, check out this blog post from Microsoft. Effective Thursday, September 21st, any new or re-imaged machine deployed by ITServices will be receiving Windows 10 Build 1703 - Creators Update. We are currently assessing how best to roll this update out to existing […] Read More ›

September 20, 2017 3:23 pm

Issue on CBM ePayment Refunds

Filed under: Client Services, Web Services, Service Disruption

UPDATE [September-20-17 3:23 PM]: Dear merchants, We have scheduled an overnight release that will happen anytime between 03:00 - 06:00 PT tomorrow, to fix the refund issue. We do not expect an outage during this period, and the CBM ePayment service will still be available. If you experience any issues, please let us know by […] Read More ›

September 19, 2017 3:09 pm

University Storage Grid Maintenance – September 20, 2017 10:00 – 16:00 PT

Filed under: General, IT Infrastructure, Servers & Storage

University Storage Grid (USG) will be undergoing maintenance during the above mentioned window. No service interruptions are expected. Read More ›

September 19, 2017 3:05 pm

EduCloud Server Dashboards Maintenance September 20, 2017, 10:00 – 14:00 PT

Filed under: General, IT Infrastructure, BCNET

EduCloud Server Dashboard (https://dashboard.educloud.ubc.ca) will be unavailable on Wednesday, September 20th from 10:00 – 14:00 for scheduled maintenance. Please note that this maintenance does not impact workloads running on the EduCloud service. Read More ›

September 19, 2017 3:04 pm

UBC Digital Signage System Maintenance September 21, 2017 19:00 – 23:30 PT

Filed under: General, IT Infrastructure

The UBC Digital Signage service will be undergoing maintenance on September 21, 2017 19:00 – 23:30 PT. During this maintenance window , the service will be affected as follows: – Digital signage content administrators will not be able to access the signage terminal services server to use either the CoolSign Network Manager or the Content […] Read More ›

September 19, 2017 3:02 pm

Canvas LTI integration with LOCR – Sept 20, 2017 20:00 to 21:00 PT

Filed under: General, IT Infrastructure, Websites & Applications

The Library Online Course Reserves (LOCR) service in Canvas will be updated. Once the updates are complete, when a user clicks on the LOCR link from a Canvas course, he/she will be directed to the enrolled course list (home page) of LOCR without having... Read More ›

September 19, 2017 2:58 pm

Technology Stabilization Project – Phase 2 Non-PeopleSoft Finance Applications Upgrade Sep 20, 2017 16:00 – 18:00 PT

Filed under: General, IT Infrastructure, Websites & Applications

The Financial Applications listed below will be undergoing upgrade on Sep 20 between 16:00 and 18:00 PT. User access to these applications will not be available during this window. – Smart Forms – Cash Receipts Read More ›

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